Frequently Asked Questions

Drycare is software for dry cleaning and laundry businesses. It covers order booking, garment tagging, order tracking, pickup and delivery, payments and reports in one system.

Dry cleaners, laundry stores, ironing and steam press shops, and laundry chains with a central processing plant.

It depends on your store count, price list and existing data. Our team will share a timeline after understanding your setup.

Yes. Book a demo and our team will walk you through Drycare using workflows similar to your store.

Each garment gets a barcode tag at booking. Staff scan it at each stage, so you can see where every garment is.

Drycare can send SMS or WhatsApp updates when an order is received and when it is ready. Message charges, if any, are confirmed during setup.

Yes. Staff can add stain and damage notes to a garment, and photos where supported, before processing starts.

You can set prices per piece and per kg for different services. Our team will set up your price list during onboarding.

Yes. Memberships, packages and prepaid wallets are available in the Growth and Enterprise plans.

You can schedule pickups and deliveries, assign them to delivery staff and track their status.

Plans are priced per store. See the Pricing page for all plans and annual billing.

Starter and Growth prices are for one store. For several stores or a central plant, Enterprise pricing is based on your setup.

GST is applied as per applicable rates. Hardware is sold separately from the software. The Hardware & Accessories page shows each package, including its freight, delivery and installation charge in India.

Yes. Contact our team to upgrade, and they will explain how the change is applied to your current billing period.

A receipt printer, a garment tag printer and a barcode scanner are recommended for most stores.

Share your device models with our team and we will confirm compatibility before you buy anything new.

Yes. The software can be purchased on its own. Hardware is optional and quoted separately.

Yes. The Enterprise Plan lets you manage several stores from one login.

Garments are scanned when they leave a store and when they reach the plant, so you can see where every order is.

Yes. You can view store-wise reports as well as a combined view across all stores.

Yes. Data migration for customers and price lists is part of implementation. Our team will check what can be imported from your current system.

Storage and backup depend on your deployment. Our team will explain the setup and backup process for your plan.

Please check with our team. Offline support depends on your deployment and setup.

Email and phone support is included, with priority or dedicated support on higher plans.

Yes. Training is included in onboarding so your counter, workshop and delivery staff can use Drycare confidently.

AMC covers software maintenance and technical support. Our team will share the exact scope with your quotation.